30-day return policy
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High-quality materials: Made from a blend of high-quality cashmere and polyester, our coat promises unmatched comfort and insulation against the winter cold.
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Reversible design: This versatile and stylish coat can be worn in two ways, giving you multiple styling options in one piece of clothing.
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Cozy hood: The cozy hood protects you from wind and snow, providing extra coverage.
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Diverse colors: Choose from a variety of trendy colors that match your personal style.
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Long-lasting protection: This padded coat is designed to provide maximum warmth and coverage, keeping you warm even on the coldest days.
Every package from us includes a handy Track & Trace code, so you can follow your order’s journey every step of the way! You'll receive your code via email within 24-72 hours after placing your order. Stay in the loop and get excited for your delivery!
If our product doesn't meet your expectations, no worries! You can return it within 30 days of receipt. Just reach out to our friendly customer service at support@felanora.com and let us know why you’re returning it, this helps us process your request smoothly.
Check our return policy for more details! We’re here to help!
Have questions or need assistance? Our dedicated customer service team is available around the clock to help! Whether you’re seeking product advice or need support with your order, we’ve got your back.
Don’t hesitate to reach out, we’re always happy to assist you! 💬
